New web enquiry opens a structured WhatsApp message
Designed as a practical implementation scenario, to be tailored to your environment.
CUSTOMER ENGAGEMENT
WhatsApp & Customer Automation
Make customer communication timely while respecting consent, platform rules and data handling.
WHAT WE CAN HELP WITH
Designed for real work.
Make customer communication timely while respecting consent, platform rules and data handling.
✓Click-to-chat lead enquiries and routing
✓Template-based approved notification flows
✓CRM-linked follow-up tasks and ownership
✓Event-triggered messages with opt-out handling
● ● ●REVERSION / SERVICE BLUEPRINT
SOLUTION DESIGN · ILLUSTRATIVE
DISCOVER→DESIGN→DELIVER
Explore the right configuration for your infrastructure, processes and budget.
Security • Clarity • Maintainability
COMMON USE CASES
Where it can make a difference.
Service appointment update reaches the correct customer
Designed as a practical implementation scenario, to be tailored to your environment.
Lead owner sees which follow-up is due
Designed as a practical implementation scenario, to be tailored to your environment.
HOW WE WORK
A structured route to delivery.
Map consent and message purpose
Select approved messaging integration
Connect CRM event triggers
Review outcomes and exceptions
FREQUENT QUESTIONS
Things worth knowing.
Can WhatsApp be used without paid APIs?
Click-to-chat links work without an API, but automated outbound messaging usually requires an approved provider/platform.
Will it send unlimited bulk messages?
Messaging must follow consent and provider/platform policies; unrestricted spam is not supported.
START A CONVERSATION
Planning whatsapp & customer automation?
Tell us about your current systems and the outcome you want to achieve.